Reliable IT and Engineering Support, Wherever Your Operations Are.
Kongserve Pte Ltd is your strategic IT partner, keeping mission-critical systems operational across vessels, shipyards, logistics hubs and growing SMEs. We advise, design and implement end-to-end — server and storage architecture, structured cabling, wireless networks, CCTV, helpdesk support and onboard IT. Our capital engineering arm covers the mechanical, steel and electrical side: hydraulics and deck machinery, hull and pipe renewal, cable laying, rigging and staging.
We are also your partner on maritime cyber risk. Where IACS UR E26 and E27 apply, we advise and assist — surveying the vessel, assessing the gaps and designing the fix with you. Our PSA-cleared engineers hold direct vessel access, so hardware reaches the berth without delay. From a single-site pilot to fleet-wide coverage, you get consistent standards, a dedicated team and full documentation at every handover.
KONG — what we do
Knowledge
Expert advice, troubleshooting, and technical know-how.
Operations
Keeping systems, supply chains, and processes running smoothly.
Networks
Secure, connected, scalable environments.
Growth
Building the tools that help clients grow.
SERVE — how we work
Support
On-call when it matters — remote diagnostics, on-site attendance, and a team that answers.
Excellence
Work scoped to standard and checked before handover, not after.
Reliability
Systems built to stay up, and documented so they stay that way.
Value
Honest scoping and right-sized solutions — you pay for what the operation needs.
Efficiency
Less downtime, fewer callbacks, faster resolution.
End-to-end IT and Capital Engineering solutions.
From day-to-day infrastructure to capital engineering projects, we keep operations running and deliver the upgrades that move them forward.
On-Board Engineering & Vessel Access
On-site attendance for critical systems, including the bridge network behind your navigation data — our PSA-cleared engineers take hardware straight to the berth.
IT Infrastructure Solutions
Design, deployment and maintenance of servers, storage and core business systems, built to scale with your operations.
Networking & Connectivity
Structured cabling, wireless coverage and network architecture designed for reliable, secure connectivity.
Helpdesk & Remote Support
Remote diagnostics with a dispatch network behind it, for when on-site support is needed fast.
Training & Technical Consultancy
Hands-on technical training, advisory and coaching that builds your team's in-house capability.
Cybersecurity & Surveillance
CCTV and IP surveillance systems, and cyber resilience advisory for vessels — we survey onboard, assess the gaps and design against IACS UR E26 and E27.
Marine overhauling and repair, from the same team.
Alongside the IT lines, Kongserve carries out mechanical, steel and electrical repair work on vessels and in yards — with our own rigging, staging and manpower behind it. One contractor at the berth, not three.
Mechanical Overhaul
Hydraulic systems, cranes, grabs and winches, main and auxiliary engines, pumps, motors and valves.
Steel & Pipe Works
Outfitting fabrication and renewal, hull damage repair, stern tube seal, rudder bearing and anchor renewal.
Electrical Works
Cable laying, electrical motor servicing, and troubleshooting across vessel and yard systems.
Site Support
Rigging, staging and scaffolding, manpower supply and air conditioning repair.
Built to support a range of operating environments.
A team built around dependable delivery.
A team that answers
Remote diagnostics run first, and when a fault needs hands on it, our engineers attend on site — including alongside a berthed vessel, with PSA clearance already in place.
Scoped to the standard
Work is scoped against the applicable standard before it starts and checked before handover, not after. For onboard systems that means IACS UR E26 and E27, with the evidence to show it.
Built for the conditions
Systems are designed for where they actually run — salt, vibration, intermittent connectivity — and documented at handover so your team can maintain them without calling us.
Sized to the operation
We scope honestly and specify what the job needs. You are not sold redundancy you will never use, and we will tell you when the simpler option is the right one.
Right the first time
Our engineers each bring years in the marine sector, so faults are diagnosed correctly rather than repeatedly — fewer callbacks, less downtime, lower cost over the life of the system.
